Quick answer: Keep them labeled as pending evidence and separate them from measured or documented facts.
How should unverified supplier claims affect a decision?
A promised life, tolerance or certification scope may influence selection, but it needs applicable support. Ask for the underlying record and define the decision that depends on it. Avoid turning a sales statement into a customer-facing specification before verification.
A practical verification method
Review the evidence list and prevent unresolved claims from being recorded as satisfied requirements.
| Item | What to record | Purpose |
|---|---|---|
| Reference configuration | Part or assembly identity and drawing revision | Make comparisons traceable |
| Test conditions | Relevant position, direction and operating condition | Compare the same characteristic |
| Decision evidence | Review the evidence list and prevent unresolved claims from being recorded as satisfied requirements. | Resolve the specific question before approval |
Use the result in an engineering request
Describe the observed condition and the required function separately. Include the relevant drawing revision and your results from the check above. If an acceptance limit has not been established, identify it as an open design input rather than treating a successful trial as approval.
Review the related Leading Spring product information. For a project-specific review, send the mechanism description, available geometry and the evidence relevant to this decision through the contact page.
Editorial note: AI-assisted engineering guidance, prepared from the topic-specific reasoning shown here and the company’s public product context. Illustrations explain decisions; they are not customer-case photographs or test results. Product-specific suitability requires review against your approved requirements.